3 Tips to Selecting the Best Essay Editing Service Online

Hiring an essay editing service is a lot like choosing to make any other purchase. Think about the times you have bought something and it worked out perfectly. Now, think about a few times that you spent money and it did not turn out so well.

Once you have thought it over for a while, you can probably see that the companies involved probably had a few things in common. Commonalities like good customer service and clear descriptions on the one hand or bad customer service experiences and “non answers” to your questions, on the other.

Customer service is especially important with commissioned products or services. The apples you buy at the store are the same whether your cashier is incompetent or not. Target products are the same, whether the store manager is rude or lazy. However, when you are having something custom made, it is important to remember that managerial staff are more of an indication of product quality.

It isn’t about whether you think someone is “nice” or you’d want to be their friend, but whether they are honest and professional.

The best essay editing service is not necessarily the one you can call 24 hours a day and get a live person on the other end. It’s fine, even good, to have a phone line, but an online editing service should be able to handle all of your needs online. Students sometimes think it is easier to tell someone over the phone, but it’s also easier for a company to scam them or claim that instructions were not received.

As students, you probably don’t appreciate the professor whose instructions are scattered across the syllabus, emails, blackboard, and in-class announcement. A good online writing company can provide all of their services through online communications. Taking a little extra time to copy or scan the full instructions may seem like too much effort, but it’s how you’ll be assured of a great product.

Transparency means that you can easily determine their revision prices on their Web site. Even if you cannot figure out exactly what your project might cost because of certain details about, you should be able to find out how much a three-page paper for an English undergrad would be.

If they want you to contact them before they give you any pricing information, that means that they use a hard sell. That means that they press hard and may even use emotional manipulation to get you to spend more money than you want to spend or can reasonably afford.

If you are comfortable with that, that’s OK, but make sure that your decision to have a paper revised isn’t something that adds to your stress. You are spending the money to improve your circumstances, not to have to cope with high-pressure sales.

Good customer service doesn’t mean that they say yes to any and all requests. In fact, good customer services means saying no sometimes. What is important is whether the staff resolved your issues, were responsive to your needs, and honest with their answers.

For example, I recently called my bank and asked to change my PIN number. I never received a yes or no answer from customer service. Every time I said, “All I want to know is, can I change my PIN?” The live customer support person listed the changes I could make by phone. Apparently, they were trained to never tell a customer “no”, but the result was that they would not answer my question and I changed banks.

The point is, it’s not whether the answer is yes or no. What matters is whether they actually address your questions rather than responding with empty sales patter or silence.

Active social media accounts are among the best ways to find out if the service you are looking at is actually staffed by English language speakers. Many times, the main Web page of a company is all you need to see to realize that they are not staffed by native speakers. Other times, it is more difficult to discern. Look for the company on social media.

Most modern online businesses have something on Tumblr, Twitter, or Facebook. They should have posts and comments that show they are paying attention to the world around them and to their business. If you ask a question there, you should hear back from them.

If the company doesn’t advertise under their own name, run! KitchenAid has a Twitter account, why wouldn’t an online writing company? The most common reason is that they are not run by people who can be sure of writing well in English at the drop of a hat or they don’t care about being available to their customers.

Sometimes people get nervous about making an online purchase. Media like to describe and portray online businesses as mysterious or inscrutable. The truth is online businesses are very much like bricks and mortar businesses. It isn’t whether a place is big and shiny, but whether they provide good services and treat you well. It’s not whether the price is high or low, but whether the product you receive meets your needs.

Think about when you have made good shopping decisions. Think about how the businesses and their employees behaved. If you have a bad experience with a company, be sure to mention it to them and see how they handle it. No one is perfect, not even the best companies. However, the best company will try to resolve issues and will endeavor to do better in the future.